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Skyland Claims Resolution

Appraiser services for insurance carriers

Insurance carriers, third-party administrators and independent adjusting firms can appoint Skyland as the carrier's appraiser when appraisal is invoked on a property claim.

Skyland serves as the carrier-appointed appraiser on residential and commercial property claims. Nelson Avila brings CPAU training and a Florida Certified Residential Contractor's construction knowledge to valuing each disputed item.

What the carrier receives

  • Confirmation of the appointment and any conflict disclosure in writing
  • An inspection with photo documentation of the disputed scope
  • An itemized estimate of each disputed item, with actual cash value and replacement cost stated where the policy calls for both
  • Regular status updates through agreement, umpire submission and award
  • A written position on each item submitted to the umpire
  • The signed award

Coverage area and language

Assignments are accepted in all 50 states, the District of Columbia and Puerto Rico. Nelson works in English and Spanish, including with Spanish-speaking insureds and their representatives. Where Skyland works ›

Fees

Hourly or flat, agreed in writing at assignment and invoiced to the appointing carrier or firm. Fees never depend on the amount of the award. How fees work ›

Impartiality

Before accepting any assignment, Skyland checks for conflicts and discloses in writing any prior relationship with a party, attorney or appraiser on the claim. Fees are agreed in writing and never depend on the amount of the award.

Need an appraiser or umpire?

Send the claim basics and the role you need. Nelson Avila reviews each request and replies by phone or email.